Include a photocopy of bill of sale from an authorized dealer or other proof of purchase showing the date of sale. Caution: Improper packing may result in damage during shipment.ī.) Daytime telephone number, name & address Then pack the original box in a suitable shipping carton. If necessary, return as follows: Pack the unit in its original box and packing. NON-WARRANTY RETURNS: Start the return process HERE. Many problems can be remedied without returning the unit for service. Download BizTalk programming software.Ī.) Warranty Registration: Register your product HERE.ī.) Return Process: If you have a problem which you believe requires service, please first check the FAQ section of this website, check your Owner’s Manual, or call and speak with a service technician. You can also visit our Frequently Asked Questions page for commonly asked questions and answers. Our Customer service team is available Monday–Friday 8:00 am–4:30 pm CST. For BizTalk product questions and programming help contact Midland Radio Customer Service at (816) 241-8500 EXT.